Privacy Policy

We collect information when you use our SaaS products and services:

Account Information

• Name, email address, and contact information
• Billing information and payment details
• Company or organization details

Product Usage Data

• Minz: QR code scan analytics, book metadata, publisher information
• CommentGuard AI: YouTube channel data, comment content for moderation, moderation preferences
• Feature usage, API calls, and service performance metrics

Technical Information

• IP address, browser type, and device information
• Log data, error reports, and usage statistics
• Cookies and similar tracking technologies

We use your information to provide and improve our SaaS products:

• Service Delivery: Operate our software, process QR codes, moderate comments
• Customer Support: Respond to inquiries and provide technical assistance
• Product Development: Improve features and develop new functionality
• Analytics: Generate usage reports and performance insights
• Billing: Process payments and manage subscriptions
• Communications: Send product updates, security alerts, and support messages
• Compliance: Meet legal obligations and protect our services

We do not sell your personal information. We may share data in these circumstances:

Service Providers

• Cloud hosting providers (AWS, Google Cloud, etc.)
• Payment processors for billing
• Analytics and monitoring services
• Customer support platforms

API Integrations

• YouTube API: For CommentGuard AI functionality
• Third-party APIs: As required for product features

Legal Requirements

• When required by law or legal process
• To protect our rights, users, or the public
• In connection with business transfers or mergers

Data Retention

• Account Data: Retained while your account is active
• Usage Analytics: Aggregated data retained for product improvement
• Billing Records: Retained as required by law
• Support Data: Retained for service quality purposes

Security Measures

• Encryption in transit and at rest
• Regular security audits and monitoring
• Access controls and employee training
• Industry-standard security practices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing

To exercise these rights, contact us using the information below. We will respond within 30 days.

We use cookies and similar technologies for:

• Essential Functions: Authentication and basic site functionality
• Analytics: Understanding product usage and performance
• Preferences: Remembering your settings and preferences

You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

As a global SaaS provider, your data may be processed in countries other than your own. We ensure adequate protection through:

• Standard contractual clauses with service providers
• Adequacy decisions for certain countries
• Other appropriate safeguards as required by law

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Email notification to account holders
• Prominent notice on our website
• In-product notifications

Continued use of our services after changes constitutes acceptance of the new policy.

For privacy-related questions or to exercise your rights:

Apex Ridge Ventures LLC
Email: privacy@apexridge.ventures
Website: Contact Form
Response Time: Within 30 days

For product-specific inquiries, you may also contact our support teams directly through your product dashboard.